Rental Terms
All vehicle rentals require a formal Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines the terms, conditions, insurance information, associated charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To hire a vehicle in Retford, drivers must be at least 21 years old, although age restrictions may differ based on vehicle type, with potential extra charges for those under 25. A valid full driving licence appropriate for the vehicle category is required, along with valid identification and proof of current address. Payment information and a security deposit must also be provided. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Details
- Bookings at Car Hire in Retford can be completed via our website, by telephone, or directly at our local office. A deposit may be necessary to confirm your reservation. Full payment and a security deposit are due upon vehicle pick-up. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, ensuring secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, you are required to conduct a thorough inspection of the vehicle and promptly report any pre-existing damage. A vehicle condition report will be filled out and signed to document its state. It is important to return the vehicle in the same condition as when it was picked up, with allowances made for standard wear and tear. Any new damage will be evaluated and charged as necessary. Please ensure that the vehicle is returned with the same fuel level as received; refueling charges will apply if it is returned with less fuel. Late returns may lead to additional fees, so please contact us as soon as possible if you anticipate a delay. You will also be held responsible for any parking fines, traffic violations, or charges that occur during your rental, along with a corresponding administration fee.
Insurance and Liability Overview
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. There may be options for additional insurance to lower your financial responsibility. It is advisable to examine these options thoroughly. You are liable for any damage or loss up to the excess amount unless you opt for extra insurance. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance.
6. Cancellations and Modifications
Cancellation and amendment policies depend on the type of booking and the notice provided. For detailed information, please consult your booking confirmation or Rental Agreement. Charges may apply for late cancellations or no-shows, so it's advisable to review these terms carefully to avoid unexpected fees.
Prohibited Activities
Prohibited Vehicle Uses
- Use of the vehicle for any unlawful activities is strictly prohibited. Engaging in racing, rallying, off-road driving, or similar dangerous practices is not allowed. Transporting hazardous materials or substances is forbidden. Sub-letting the vehicle or permitting unauthorized individuals to drive it is unacceptable. Operating the vehicle while under the influence of alcohol or drugs is prohibited. The vehicle must only be used for its intended purposes, and adherence to passenger and weight limits is required. Driving outside of the designated geographical areas without prior approval is not permitted.
Breach of these terms may lead to rental termination and extra fees.
Limitation of Liability
To the fullest extent allowed by English and Welsh law, Car Hire in Retford is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
Governing Law in Retford
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Term Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us.
Retford Car Hire Services
Riverside Way, Retford DN22 7AA, United Kingdom
Contact Number::
441623245011